A.P.S. Software Online FAQ/Help
To make suggestions for the APS website please click here.
Q. How do I sign up?
Q. How do I use the online software?
Q. Why does it ask for my credit card information during the signup procedure?
Q. Why has my A.P.S. Software Online account not yet been activated?
Q. Why do I have to resign the license agreement?
Q. I keep getting an A.P.S. 500 error during signup, why?
Q. How do I run an A.P.S. report?
Q. How do I change the counselors name on a report?
Two Options:
First
Second
Q. Can I email a report to a client?
Q. Here do I get in contact with technical support?
Q. How do I change my billing information?
Q. When I run a report it does not come up.
Three Options:
Q. How do I purchase reports?
Q. How do I upload my A.P.S. client profiles from A.P.S. Software to A.P.S. Online?
Please note:
Q. How do I manage my receipt options in "Web Configuration"?
Q. I get a CS6/CS56 error when opening a report, why?
Q. I would like to request a new feature.
Q. I am looking for the APS Questionnaire.
Q. I would like to run the PC-Help program.
Downloads
Please note: As stated in the requirements, you need Adobe Acrobat (free) software to view the reports. If you have not yet installed it please go to http://www.adobe.com/products/acrobat/readstep2.html
Other Downloads:
You may need to uninstall the newer version of Adobe Reader to go back to an older version.